Refund policy

Return Window

We offer a 15-day return policy. This means you have 15 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return, items must be in the same condition as received: unworn, unused, with all original tags attached, and in original packaging. Proof of purchase (receipt or order confirmation) is required.

How to Initiate a Return

To request a return, please contact us at divinepraisesco@outlook.com. Once your return request is reviewed and approved, you will receive a return shipping label along with detailed instructions via email.

Approved returns must be sent to the following address:

PO Box 520014
Longwood, FL 32750

Returns sent without prior authorization will not be accepted.

For any questions regarding returns, you may contact us at divinepraisesco@outlook.com.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we may evaluate the issue and provide a resolution.

Exceptions & Non-Returnable Items

Sale and clearance items are final sale and are not eligible for return.

Exchanges

To ensure the fastest processing, we do not offer direct exchanges. If you would like a different item, please return the original item for a refund (once approved) and place a new order separately.

Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to the original payment method within 10 business days. Please note that processing times may vary depending on your financial institution.

If more than 10 business days have passed since your return was approved and you have not received your refund, please contact us at divinepraisesco@outlook.com.